VinnieWinners Terms and Conditions

Welcome to VinnieWinners. These Terms and Conditions govern your use of our website and services. By registering an account with VinnieWinners casino, you agree to be bound by the terms set out below. Please read them carefully before you deposit or play, as they explain our rights, your obligations and the rules that apply to bonuses, withdrawals and account management.

Who We Are

VinnieWinners is operated by Stellar Ltd, a company incorporated under the laws of The Autonomous Island of Anjouan, Union of Comoros, registration number 15789, with its registered address at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We hold a licence issued by the Gaming Board of Anjouan at Mutsamudu, licence number ALSI-202411077-FI2. Our platform is available at vinniewinners.com and operates in English for an international, EUR-based player base, with currency support covering Europe, Canada, Australia, New Zealand, Brazil, Chile, Peru and Switzerland.

Eligibility and Restricted Territories

You must be of legal gambling age in your jurisdiction to register with VinnieWinners. We do not allow registration or access from residents of Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, Australia, Monaco, Kenya, Namibia, Burkina Faso, Mali, Mozambique and Senegal. We also restrict access for residents of all FATF blacklisted countries and any jurisdiction deemed prohibited by the Anjouan Offshore Financial Authority. Residents of Thailand, Japan, Brazil, Chile, Peru and Turkey cannot claim our welcome bonus on deposits below 100 EUR. We prohibit the use of VPNs, proxies or any service that masks or manipulates your real location, and we reserve the right to void bets and withdrawals if we detect such use.

Account Registration

To play at Vinnie Winners, you must create a single personal account using accurate and truthful information. We do not permit multiple accounts per person, household or device. All deposits must be made from an account or card registered in your own name. We may request identity verification at any point in our relationship, including photo ID, proof of address, a selfie or a verification call, and we may require this before processing any withdrawal.

Deposits and Currencies

Our VinnieWinners casino accepts credit and debit cards, Skrill, Neteller, bank transfer, prepaid vouchers and crypto. We support EUR, USD, PLN, NOK, CZK, HUF, CHF, AUD, NZD, CAD, BRL, CLP and PEN. To qualify for our welcome bonus, your minimum deposit must meet the applicable threshold for your currency, for example 20 EUR, 20 USD, 90 PLN, or the equivalent listed on our promotions page. While a bonus is active, the minimum deposit is 5 EUR. Please note that deposits made through Neteller or Skrill do not qualify for the welcome bonus.

Withdrawals

At VinnieWinners, we process withdrawals to the same method used for your deposit; payouts to an alternative method are only granted at our discretion and are subject to additional security checks. The minimum withdrawal amount is 10 EUR per transaction, or your full balance upon account closure. We cap monthly withdrawals at 10,000 EUR; however, if your balance is at least ten times larger than your total deposits, the cap is reduced to 5,000 EUR per month. No withdrawal fee applies if your deposit has been wagered at least once; otherwise, we deduct a fee of 8%, with a minimum of 4 EUR. A chargeback administration fee of 50 EUR per case applies where relevant.

Bonuses and Promotions

Our VinnieWinners welcome bonus offers 100% up to 500 EUR plus 200 Free Spins on your first qualifying deposit. Wagering requirements are x35 on the bonus plus deposit, and x40 on free spin winnings, to be completed within 10 days. Free spins are credited in batches of 20 per day over 10 days, with the first batch available at 10:30 the next day; each batch expires 24 hours after crediting. The maximum bet while any bonus is active is 5 EUR, and the minimum deposit while a bonus is active is 5 EUR. Bonuses cannot be combined, and only one bonus may be active on your account at any time.

We also run Bonus Crab, a live claw machine promotion offering one try per day for a qualifying deposit of 20 EUR or more, lasting 25 seconds per attempt. Prizes include cash, bonuses with x50 wagering and a maximum release of x5 of the bonus, free spins with x40 wagering on winnings capped at 50 EUR, and Coins redeemable in our Shop. Wagering on Bonus Crab prizes must be completed within 10 days, with a maximum bet of 5 EUR.

Loyalty Program and Coin Shop

Our loyalty program rewards wagering with Coins, earned at a rate of 1 Coin per 100 EUR wagered on casino games (or the currency equivalent). Coins may also be earned through in-house tournaments. You can exchange Coins in our Shop for bonuses (x40 wagering within 10 days, maximum release x5), Bonus Spins (activated from your Profile and played within 7 days, winnings credited with x40 wagering), or Free Bets for sports (activated within 24 hours, x3 rollover at minimum odds of 2.10 within 30 days). We do not operate a classic VIP tier system; instead, rewards run through the Coin Shop and our in-house tournaments.

Games and Providers

VinnieWinners casino features over 4,000 games from more than 100 providers, including Playtech, Pragmatic Play, Spinomenal, Yggdrasil, Foxi, Amusnet and many others. Our library includes slots, Megaways, bonus buys, jackpots, live casino, roulette, blackjack, baccarat, poker, game shows and table games. We host Hot Jackpots, New Jackpots and All Jackpots sections for progressive jackpot fans. Our live dealer tables are supplied by Pragmatic Live, Playtech, Creedroomz Live, Imagine Live, Winfinity, Vivo Gaming, LuckyStreak, OnAir, SA Gaming, Iconic 21 and Salsa Technology.

Platform Access

We at VinnieWinners do not offer a native app; our casino is accessible via desktop and mobile browser with instant play. You can add a shortcut to your home screen for quicker access. There is no anonymous or no-account play at our casino — verification is mandatory before any withdrawal is approved.

Customer Support and Disputes

Our support team is available 24/7 via live chat, e-mail at support@vinniewinners.com, or through our Help Centre, currently in English only. Any disputes regarding a settled bet must be lodged within 3 days, and we aim to answer all queries within 28 days. Self-exclusion requests submitted by e-mail take effect within 24 hours.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Continued use of VinnieWinners after changes are published constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates affecting your account, bonuses or withdrawal rights.

Responsible Gambling

We are committed to promoting safer play across our platform. If you feel your gambling habits require attention, you may request self-exclusion by contacting our support team, and we will apply this within 24 hours. We encourage all players to set personal limits and play responsibly.